Return & Refund Policy
Thank you for shopping at seekinghealth. We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully to understand your rights and obligations.
Order Processing and Shipping
All orders are processed within 1-2 business days. Shipping typically takes between 5 and 10 business days, depending on your location and shipping method.
Return Eligibility
If you are not entirely satisfied with your purchase, you may return most items within 30 calendar days from the date you received your order. To be eligible for a return:
- The item must be unused, in the same condition that you received it, and in its original packaging.
- Proof of purchase, such as a receipt or order number, is required.
Non-Returnable Items
Please note that certain types of items cannot be returned. These generally include perishable goods, customized or personalized products, and any item marked as non-returnable on the product page.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item you received is defective, damaged, or incorrect. In such cases, please contact us promptly at reallysalefood51@gmail.com with photos and order details.
How to Return an Item
To initiate a return, please contact our customer service team at reallysalefood51@gmail.com within the 30-day return window. We will provide you with instructions on how to proceed.
Once your return is received and inspected, we will notify you of the status of your refund.
Refunds
Refunds will be processed within 5-7 business days after we receive and inspect your returned item. The refund will be issued to the original payment method.
Please note that shipping fees paid at checkout are non-refundable unless the return is due to our error (defective, damaged, or incorrect item).
Order Cancellations
Orders can be cancelled without penalty within 12 hours of placing the order. To request a cancellation, please contact us immediately at reallysalefood51@gmail.com. After this period, orders may have already been processed or shipped and cannot be cancelled.
Contact Us
If you have any questions regarding returns, refunds, or cancellations, please email us at reallysalefood51@gmail.com.